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Aug 18 2020

Dive In Process

Much attention is paid to tools, methods, models, and other artifacts as a means to support learning and innovation while much of what makes real change happen is actually a process. It is doing, not thinking. It’s diving in to the pool rather than focusing on the fences around it.

Today we look at one of the most simple, powerful means for creating change in complex systems: the diving-in process.

From Confusion to Coherence

Uncertainty is troublesome and often prompts a pause. When the situation is murky and situation complex, the strategy forward is to generate coherence where there isn’t any. That comes from taking action with a commitment to evaluation and learning.

By taking action we start to affect the situation around us creating a pathway forward. By paying attention and learning as we go ahead we can quickly determine whether the coherence we create is beneficial or not and start adjusting as we go until we are able to generate a stable situation where the path forward is clearer.

Diving in to a situation is not being reckless when accompanied by strategic learning through evaluation. Capturing data on what happens (e.g., observations, quantitative, etc..) will provide you with something to focus on amid the confusion and that will lead to seeing patterns, which is where coherence emerges.

Application

Diving in is as it sounds: take a leap of hope. First, make a conscious, deliberative strategic decision to pursue a path of action without expectation for an outcome, only for learning.

Build a set of metrics that are simple, have low ambiguity, and can be applied readily to capture feedback from your actions. These might be sales numbers, website traffic, number of clients or patients seen, occurrence figures — anything that is tied directly to your actions. It’s about creating that smallest visible system. These can be observational, numerical, or something else.

Next, commit to attentive, reflective sensemaking. This means capturing and examining your data regularly and often to look for patterns. Where you see patterns — and preferably, where your team sees them (this is best done as a group) — start reflecting on what it might mean. Is it positive? Negative? Too soon to tell? As patterns emerge, you follow them and document what actions you take in response to those patterns.

The last step is to adjust your strategy as necessary and repeat until you’re moving into a place of greater certainty and clarity about what to do.

This will generate coherence and enable you to take a wise action next.

It doesn’t eliminate uncertainty altogether, rather this approach allows you to avoid being paralyzed by it and potentially create positive benefits in the process of reducing it.

If you want help with finding pathways forward through uncertainty reach out and contact us. We can help you see opportunities and design strategies to take you away from confusion to coherence, safely.

Written by cplysy · Categorized: cameronnorman

Aug 17 2020

El aprendizaje como fuerza transformadora que puede romper los silos

Acaba de publicarse el nforme de la “Joint Inspection Unit” de Naciones Unidas: “Políticas y plataformas de apoyo al aprendizaje: hacia una mayor coherencia, coordinación y convergencia“, coordinador por Petru Dumitriu:

Dado que el principal activo del sistema de las Naciones Unidas es su personal, el aprendizaje es una herramienta esencial para mejorar la calidad y la eficiencia. Mediante el aprendizaje, el personal puede desarrollar nuevos conocimientos y habilidades, adquirir nuevas competencias y mejorar comportamientos y actitudes. El aprendizaje no es opcional; es condición sine qua non para que las organizaciones y su personal se adapten a un entorno altamente competitivo y dinámico.
Además, el sistema de Naciones Unidas no puede escapar a la transición hacia el futuro del trabajo, lo que implica agilidad para las organizaciones y aprendizaje continuo para las personas. Según estudios recientes, más de la mitad de todos los empleados en el mundo requerirán un desarrollo de capacidades significativo y una mejora de sus habilidades en solo los próximos tres años. Tal transformación solo se puede lograr mediante un mayor aprendizaje.
Para el sistema de las Naciones Unidas, el aprendizaje también puede ser una fuerza transformadora que puede (1) romper los silos, (2) estimular la cooperación entre organismos, (3) crear sinergias y (4) aumentar la eficiencia en el uso de los recursos, ya sea de los presupuestos ordinarios o de las contribuciones voluntarias. Más allá de la diversidad de mandatos y arreglos de gobernanza, las organizaciones de las Naciones Unidas son, después de todo, entidades intergubernamentales creadas y apoyadas por los mismos Estados Miembros.
El objetivo principal de esta revisión fue identificar y recomendar formas de optimizar el capital intelectual que representa el personal de las Naciones Unidas, a través del aprendizaje.

Written by cplysy · Categorized: TripleAD

Aug 17 2020

Comment on If we cannot define “museums,” how do museums survive? by Lyndall Linaker

I agree with much that you are saying throughout the article. As a museum professional I found the second definition unattractive – I get the sentiment but there are too many words. There are times when the bigger museums forget about staying relevant and the fact that they are “for the people” but the smaller volunteer museums can over step the mark and do the same, repelling visitors by only accepting visitors who are like them. I wrote a blog post a few years ago about Museums in the 21st Century on Museum Whisperings and my view is still the same, that museums are about being “connected” – museums to their own collections and museums to their audiences. Nothing is static. Collections must be researched and reinterpreted and audiences need to be studied and nurtured so that they keep coming back. Museums are about connecting their visions and collections (or exhibitions if there is no collection) with the public to share knowledge and shape/reflect community values or discuss issues which may add value in a place that is safe for all.

Written by cplysy · Categorized: rka

Aug 14 2020

Don’t Be Like Myers-Briggs: Measure Your Impact

When I started my doctoral program at Vanderbilt, I certainly didn’t expect to get into a … heated discussion, shall we say? … with the professor of my first course. 

We were discussing characteristics of effective leaders, and our professor mentioned that the Myers-Briggs Type Indicator, one of the most well-known personality tests, was essentially worthless.

You see, despite its incredible popularity, there is actually no data to show that Myers-Briggs is a valid and reliable assessment — that it measures what it intends to, and that you’d consistently get the same outcomes if you took it again and again. 

Now, I’ve always been a pretty introspective person, and I (still) love personality tests as a fun way to reflect on how I think, feel, and interact with others. I’d never taken them as a scientific assessment of my psyche, but Myers-Briggs especially had stood out to me as a somewhat revelatory framework for why people interact and act the way they do.

I had always gotten the exact same result when I’d taken the Myers-Briggs (ENFJ, if you’re curious), so when my professor started talking about how most people get quite different results each time they take it, and that there was no research to support its utility, part of me was bummed, and part of me was fired up. 

I argued (civilly, of course) that I didn’t use it as a formal diagnostic tool, but instead as a helpful resource or an interesting way of looking at things. So why should it matter? (Newsflash: It does matter.)

For fun, I recently read The Personality Brokers: The Strange History of Myers-Briggs and the Birth of Personality Testing by Merve Emre. Of course, she confirmed what my professor had said many years ago. However, it reminded me of something I see often in education. 

People who are passionate about helping children and families often feel that they KNOW that what they’re doing is helping the communities they serve, even without any real data to back it up. 

We KNOW that our Family Science Night was a success because there were lots of families there, and everyone enjoyed themselves. We BELIEVE that a teacher is effective because the children love them. We FEEL the impact of an after-school program because, well, it’s been in the community forever. 

Unfortunately, we can’t rely on gut instincts, feelings, and beliefs alone to tell us if something is effective… just like I couldn’t make decisions based on only an affinity for Myers-Briggs. 

Let me be clear: education, and family engagement in particular, tends to get kind of fuzzy. While we can’t rely on intuition, it’s also true that we can’t rigorously test everything that happens in schools. We need to find a middle ground.

But this isn’t just my random interest in personality theory. 

When it comes to children and families, we need to make sure that what we’re doing to try to help them actually works. 

Luckily, it’s not that hard to get started. We can begin tracking data, analyzing trends, and ultimately, measuring our impact so that we know we aren’t just THINKING that we’re changing lives. We actually are. 

If you need help getting started with building your evidence base, the Evidence for Engagement email series is back! Learn more and sign up so you can begin your evidence journey. 

Written by cplysy · Categorized: engagewithdata

Aug 13 2020

Comment on Pancreas Ponderings: What T1D Has Taught Me About Eval by Maggie Cosgrove

Thank you. As a parent whose child has T1D who is also an evaluator, my experience with diabetes has made me more empathetic. Im a better person than before diagnosis but I’d go back to being my old self if I could erase diabetes.

Written by cplysy · Categorized: elizabethgrim

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